1. There is a traffic sign/street sign broken/missing/crooked on my street. How do I report this and how soon will it be fixed?
2. There are potholes and cracks on the road near my house. How do I report this and how soon will it be repaired?
3. There is garbage and/or broken glass strewn along my street. What can the Town do?
4. There is a tripping hazard (uneven cracks, sinking) in the sidewalk on my block. How do I report this and how soon will it be repaired?
5. A streetlight is out on my block. Who can I contact?
6. I have to wait too long for the signals to change at an intersection. Can the Town change the signalization timing?
7. If something is wrong with the traffic signals (for example, the lights are constantly flashing), who can I call?
8. Can the Town put another street light on my block?
9. Can I get a "Residential Only Parking" restriction established (or removed) on my street?
10. Someone is parking on the street in front of my house. What can the Town do?
11. Are there any restrictions on heavy truck traffic within View Royal?
12. What can the Town do to reduce speeding on my street?
13. When will the snowplows clear my street?
14. The roadsides are unsightly with litter, overgrown grass/invasive species, and poor landscaping maintenance. What can the Town do?
15. I live in a strata development. How are the streets maintained within the development?

There is a traffic sign/street sign broken/missing/crooked on my street. How do I report this and how soon will it be fixed?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any traffic or street sign issues. These issues are addressed in priority order with safety being the number one priority.

There are potholes and cracks on the road near my house. How do I report this and how soon will it be repaired?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any street condition issues. These issues are addressed in priority order with safety being the number one priority.

There is garbage and/or broken glass strewn along my street. What can the Town do?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any street condition issues. These issues are addressed in priority order with safety being the number one priority. In the event of a road safety emergency after regular Town Hall hours, please call Langford Dispatch at 250-478-2645. Langford Dispatch will then contact the on-call Town of View Royal staff member.

There is a tripping hazard (uneven cracks, sinking) in the sidewalk on my block. How do I report this and how soon will it be repaired?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any sidewalk condition issues. These issues are addressed in priority order with safety being the number one priority.

A streetlight is out on my block. Who can I contact?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any street light repair or maintenance issues.

I have to wait too long for the signals to change at an intersection. Can the Town change the signalization timing?
Please write to staff with details of the concern which will be assessed and responded to as required. Staff can be contacted at publicworks@viewroyal.ca or 250-479-6800.

If something is wrong with the traffic signals (for example, the lights are constantly flashing), who can I call?
During regular Town Hall hours, contact staff at 250-479-6800 to eport any traffic signal issues. These issues are addressed in priority order with safety being the number one priority. In the event of a traffic signal emergency after regular Town Hall hours, please call Langford Dispatch at 250-478-2645. Langford Dispatch will then contact the on-call Town of View Royal staff member.

Can the Town put another street light on my block?
Please write to staff with the street lighting request. The request will be assessed and responded to as required and as budget permits. Staff can be contacted at publicworks@viewroyal.ca or 250-479-6800.

Can I get a "Residential Only Parking" restriction established (or removed) on my street?
Written requests for "Residential Only Parking" restrictions can be made to Council who make the decisions about parking restrictions. In advance of making a written request, please contact staff at publicworks@viewroyal.ca or 250-479-6800 to discuss parking restrictions in more detail.

Someone is parking on the street in front of my house. What can the Town do?
Generally, roads are public and do not belong to individual property owners. Parking questions and violations can be dealt with through the Town’s Bylaw Enforcement Officer. Please contact staff at bylawcompliance@viewroyal.ca or 250-479-6800.

Are there any restrictions on heavy truck traffic within View Royal?
Yes. The Town of View Royal has a bylaw in place to deal with heavy truck traffic, Truck Route Bylaw No. 456, 2002. Click here to view Truck Route Bylaw No. 456, 2002.

What can the Town do to reduce speeding on my street?
West Shore RCMP is the local enforcement agency for traffic violations. For non-emergencies, West Shore RCMP can be contacted at 250-474-2264 or by facsimile at 250-474-8970.

Contact staff at publicworks@viewroyal.ca or 250-479-6800 to discuss potential traffic engineering solutions for speed reduction.

When will the snowplows clear my street?
There is a priority list of street clearing with safety being the key determinant. In addition to safety, volume of usage and severity of the snowstorm are also considered.

The roadsides are unsightly with litter, overgrown grass/invasive species, and poor landscaping maintenance. What can the Town do?
Contact staff at publicworks@viewroyal.ca or 250-479-6800 to report any roadside condition issues.

I live in a strata development. How are the streets maintained within the development?
If you live in a bareland or common lot strata development, the Town does NOT provide the strata development with road maintenance, snowplowing, street signs and lighting. Such services are the responsibility of your Strata Council.

For garbage collection, bareland strata developments are automatically included in the Town's residential garbage collection program. For garbage collection in common lot strata developments, garbage collection may be arranged through the Town either by the individual homeowner or by the Strata Council, depending on how the strata is set up with respect to responsibility to make garbage collection arrangements. For specific questions about garbage collection service to strata developments, please contact our staff at finance@viewroyal.ca or 250-479-6800.